Privacy Policy for كابتن دربونة

Last updated: November 4, 2026

This policy applies to the كابتن دربونة app (Android package: com.Bayain.DriverDarbonna). It is the captain (driver) app of the Darbonna ride-hailing and delivery platform in Iraq.

Data we collect

• Account data: name, phone number, email if provided, profile photo.
• Documents: ID, driving licence, vehicle documents and photos, to verify captain eligibility.
• Precise location, including in the background: the app collects location data to enable receiving nearby ride and delivery requests and tracking the ongoing trip and its distance, even when the app is closed or not in use, while you are online. Collection stops when you go offline. We ask for your consent in the app before requesting this permission.
• Trip and order data: pickup and destination points, distance, fare, status and ratings.
• Financial data: wallet balance, transactions, commissions and payment proofs you upload.
• Chats and support: messages and images you send to customers or support.
• Device data: notification token (FCM), OS type, app version and error logs.

How we use data

• Matching you with nearby ride and delivery requests and sending notifications.
• Showing your location to the customer during a trip and calculating fare and distance.
• Verifying accounts and documents, and managing the wallet and commissions.
• Technical support, fraud prevention, user safety and improving the service.

Sharing

• The customer of the order: your name, photo, vehicle details and location during the trip only.
• Service providers: Google (Firebase notifications and Google Maps) and our verification-code provider, as needed to run the service.
• Authorities: where legally required.

We do not sell your personal data.

Security and retention

Data is transferred over encrypted connections (HTTPS) and stored on protected servers. We keep data while your account is active. After account deletion, personal data is deleted within 30 days; financial and trip records are kept in anonymised form for up to 5 years for legal and accounting purposes.

Your rights and account deletion

You can edit your data in the app, disable location in your phone settings (you will then not receive requests), or delete your account in the app: Profile → Settings → Delete account, or via the account deletion page.

Children

The app is for adult captains (18+). We do not knowingly collect data from anyone younger.

Changes and contact

We may update this policy and publish changes on this page. Contact us: [email protected], phone 07721305050, Iraq.